What does an account manager do?
Your account manager is a PSS sales specialist who handles your initial enquiry, discusses your moving requirements, arranges your home or video survey, and provides your quote. Your Account Manager is your main point of contact during the quoting and planning stage of your move. Once you confirm your booking, you are introduced to your Move Manager, who takes over the day-to-day coordination of your removal from that point forward.
Also known as: Sales consultant, move consultant
PSS Tip: Your Account Manager and Move Manager work closely together — everything discussed with your Account Manager is documented and passed to your Move Manager, so you will not need to repeat yourself after your booking is confirmed.
