Send a Parcel to New Zealand

The speed of your parcel delivery to New Zealand will depend on a few factors such as the size of your load and the type of delivery service you choose. We offer different speeds of service with different price points with speedier options at a higher price point. We’ve detailed the average UK to New Zealand delivery times below as a guide. Contact our team for more information on shipping times and prices.

Express Shipping to New Zealand:

Fast delivery to New Zealand by air.

7-10 Days

Economy Delivery to New Zealand:

Cost-effective delivery to New Zealand by sea.

7-12 weeks

PSS aims to get your parcel delivered on time, every time no matter what size your load is. However, it pays to be aware of New Zealand’s public holidays when planning your move. You can take a look at upcoming public holidays on the New Zealand government website. You should also be aware of any extreme weather conditions that might affect the timing of your parcel delivery, or conflicts around the world that may affect shipping routes and times.

If you have a large number of items to send to New Zealand such as loads of more than ten boxes that our usual parcel service doesn’t cover, our removals to New Zealand service should meet your needs.

If you’re sending a parcel to New Zealand, you’ll usually need to include the following:

• Name of addressee

• Street number and name

• Suburb or locality

• City or town

• Postcode

• NEW ZEALAND

However, PSS’s parcel shipping service will take care of making sure your items get to the right place and will discuss any requirements with you ahead of time.

You can also check out a PDF guide here.

Popular items that are often shipped to New Zealand include golf clubs, bicycles, guitars, toolboxes, surfboards, and monitors.

New Zealand has some of the world’s strictest biosecurity and customs regulations, so it’s important to know what’s allowed before shipping your belongings. Most personal items, including furniture, clothing, books, and electronics, can be brought into the country without issue. Shipping tools to New Zealand is also allowed and common, especially for tradespeople; however, you should ensure all tools are thoroughly cleaned and free from any soil, grease, or plant material to avoid inspection delays on the New Zealand side.

Failing to declare restricted or contaminated items can result in fines, delays, or even the destruction of your goods. Always consult the latest information from New Zealand Customs and the Ministry for Primary Industries (MPI), or ask your shipping provider for guidance before packing.

Artwork and Antiques

If you have antiques valued at NZD$1000 or above, you will need an import declaration. You can import antiques over 100 years old free of duty when sending boxes to New Zealand if you can provide a Certificate of Antiquity, and they are not for re-sale.

For a full list of restricted or prohibited items, please see the official New Zealand Customs website.

A summary of tax relief qualifications is below. For more details, visit the New Zealand Customs website.

To Qualify for GST and Duty Concessions as a Returning Resident or New Migrant

GST in New Zealand is chargeable at 15%

You may qualify for relief from GST and duties when importing household goods and personal effects if:

• You are a New Zealand resident returning after 21 months or more overseas

• Or, you are a first-time migrant or returning New Zealander who has lived outside New Zealand for at least 21 months

• The goods have been owned and used overseas for at least 12 months before your departure

• The goods are for personal use only and not for sale, gift, or exchange

Required Documentation:

• Proof of residency status (e.g. visa, residency approval, or NZ passport)

• Evidence of time spent overseas (e.g. travel records, employment history)

• A completed Unaccompanied Personal Baggage Declaration (NZCS 218)

If you don’t meet these requirements or don’t provide the necessary documentation prior to clearance, GST of 15% and applicable duties may be charged on the declared value of your goods.

All goods that arrive in New Zealand are subject to customs and biosecurity clearance. We will submit all the necessary paperwork required to obtain the release of your goods, which can sometimes take up to 7 days. Clearance may take longer during busy periods, but you do not need to be present or in the country for the process to be completed.

Once your goods have been released by Kiwi customs we will contact you to arrange a suitable delivery day.

Once we’ve received clearance of your goods we will either deliver your sea freight container directly to your new home or it will be delivered in a separate vehicle. This all depends on the type of shipment you are sending. Our unloading crew will place your items in the rooms of your choice and unwrap and remove the packing material from any furniture. 

It is highly advisable to take out shipment protection cover before sending items to New Zealand. Although problems are unlikely, it is still wise to have cover when sending goods overseas, especially for items of significant financial value.

PSS International offers very flexible Shipment Protection Plans. You can cover your whole shipment or choose the individual items you wish to cover. Your PSS Move Manager can explain the different options available and guide you through completing the Shipment Protection Valuation form.