International Removals
PSS International Removals Customer Reviews
See What Some of Our Many Satisfied Customers Say…
Every month, PSS International Removals, undertake hundreds of international removals and shipments to every part of the world. Our team take great care to ensure your move goes as smoothly as possible.
PSS prides itself on providing customers with a cost-effective and stress-free experience when moving abroad from the United Kingdom. During years of operation in the removals industry, the company has gained a reputation for providing a high-quality service at a very reasonable price.
Our removal services include box shipping, international shipping, baggage shipping, car shipping and international removals. As a leading moving company, we want the move to be as stress-free as possible for you. Therefore, we include a dedicated move manager who will guide you through the process and answer any questions you have.
Below are just some of the independently verified reviews and feedback we had from satisfied customers – hopefully, in the not too distant future, you too will be a happy PSS customer, enjoying your new life overseas.
This agency was so professional to deal with, as well as stress-free; especially Theresa Allum and Alex Antony. Even when I was stressed and misread an email; incorrectly assuming my prior instructions were not followed, Alex responded kindly and professionally with the facts. Every question of ours was responded to within a short period of time as well. Highly recommend!
First time for us to send boxes to Australia and the experience through PSS has been seamless and very easy. Great support from Charlie Bambrough throughout the process, and exrtemely patient and understanding with numerous questions and amendments to the final requirements. Great asset to the team.
What incredibly friendly, helpful, and professional service! Have been so impressed dealing with PSS and will recommend them to anyone needing use their services.
Callum and his team went above and beyond to bring professionalism and hard work during a big international move of our family home. All four of them were the high point of our experience with PSS.
Got here on time.
Packed efficiently and effectively as far as I could determine. Took useful suggestions from me.
Packed efficiently and effectively as far as I could determine. Took useful suggestions from me.
Well organised and efficient
The staff were really helpful and respo ded quickly and efficiently to any questions.
The packers wee are very cheerful and helpful team .
The packers wee are very cheerful and helpful team .
The communication was frequent and thorough, around updates and checking details for the delivery to our home.
Austin is a good lad who was patient and responsive. The process worked well, a few complications were ironed out, and all good thus far.
Mick & Kevin were super amazing guys. Very helpful, knowledgable, remembered every instruction on what needed to be packed and did so professionally and without delay.
Great communication. Collection and packing was professional, friendly and fast. Great experience all round
Movers were professional, efficient, and friendly - even when my dog misbehaved and was quite rude to two of them! Prior to move-in day, Claudia and Leigh in the office were so helpful in getting our move scheduled for an off day (Saturday morning). While we didn't chose PSS International Removers, as they were partnered with the moving company we used in the US, we are so happy to have worked with them and had a far superior experience with them than the primary movers we contracted. Highly recommend!
Communication was good and the delivery guys were great.
Delivery team had excellent customer service and were so helpful.
What a team, nothing was too much trouble, kind and considerate and very professional, definitely the best we have ever used, fantastic effort team
Had an incredibly smooth move, super friendly and professional . Thank you to the team who supported our move, Steve, Dave, Graham and Helen.
Everyone we dealt with were so helpful and the lads packing the house were very knowledgeable about what we could and couldn’t take. Top notch service
Friendly and professional service.
The crew were very efficient.
The crew were very efficient.
The operation was flawless.
My shipping arrived from Canada to London. I was informed every step of the way by the company, excellent communication.
The delivery service was on time and very helpful and friendly staff.
Thank you for making a stressful time, easy and comfortable.
My shipping arrived from Canada to London. I was informed every step of the way by the company, excellent communication.
The delivery service was on time and very helpful and friendly staff.
Thank you for making a stressful time, easy and comfortable.
Great service
Great Staff
Keep up the great work !
Great Staff
Keep up the great work !
Your staff were punctual, courteous and paid great attention to detail. They made sure all my belongings were safely packed.
I will gladly recommend your services to friends and colleagues.
I will gladly recommend your services to friends and colleagues.
Excellent prompt communication and extremely knowledgeable. Very easy process to arrange everything and very reasonable price.
Really happy with the service so far at this end, from sales right through to the packing team. Excellent!
Wonderful efficient and honest team
Good and polite service
PSS is amazing in the customer support throughout the shipment process. I have just send my things and until this time they have been supporting so well. I am hoping for continued support until i receive my shipment in the destination area.
Very helpful guidance from my main contact person . He was very patient.
The packing team were anazing
Collection crew checked each room with us for goods shipping. All polite and covered our few questions. Efficient packing and tidy.
Everyone in this company is wonderful. From first contact Lauren Cleeter, George Psaila and the incredibly wonderful Helen Griffen and the three great lads you packed me up. Andy the Kind and Happy as well as Aaron and Rob.
Been a pleasure.
Been a pleasure.
Everything was very straightforward and professional.
All pss staff was very kind and helpful.
All pss staff was very kind and helpful.
great people
Delivery of goods and staff were very professional an polite
Moving to Australia was daunting but from my initial contact with PSS to them coming to pack up my home was brilliant. The video assessment was so easy and the price quoted was very fair for the door to door transport. I was able to add items to my initial assessment which didn’t cost me much more.
Move Manager Helen, based in Standish, made contact with me and was very reassuring and answered any queries which I had, and I was able to contact her if I wanted any more questions answering.
On the arranged day Rob, Andy and Aaron arrived at exactly 8am, and were so personable. They worked efficiently and got everything that I had marked for going to Australia packed and loaded onto their van in less than 5 hours. They were all sweating when they had finished……brilliant effort. Thanks lads
Move Manager Helen, based in Standish, made contact with me and was very reassuring and answered any queries which I had, and I was able to contact her if I wanted any more questions answering.
On the arranged day Rob, Andy and Aaron arrived at exactly 8am, and were so personable. They worked efficiently and got everything that I had marked for going to Australia packed and loaded onto their van in less than 5 hours. They were all sweating when they had finished……brilliant effort. Thanks lads
From initial contact to collection of my possessions, I have received friendly professional service. Incredibly helpful at every stsge. I would recommend then 100%
Emigration is a stressful time and everyone I dealt with made it a little easier
Thank you everyone
Emigration is a stressful time and everyone I dealt with made it a little easier
Thank you everyone
Efficiency and kindness from the staff in the office; very helpful and reassuring. Parcels picked up on time.
Friendly and professional service.
Excellent crew.
Excellent crew.
Excellent service from PSS - talked us through every step, checked in with us and the packing team were so professional, polite and did an incredible job. Making the move process very stress free .
We were late in getting this organised but Toby was so helpful and got it all arranged. We were advised on various aspects and very happy with the service. Collection time was advised and happened as stated. All good
Communication was responsive and professional. The team arrived on time and were highly professional, courteous and helpful. I would highly recommend PSS
Team were prompt. Highly organised and super polite.
They worked hard to help us not only unpack but settle things into each room.
Very good service and would recommend you to others
They worked hard to help us not only unpack but settle things into each room.
Very good service and would recommend you to others
The 2 gentlemen that packed our belongings were friendly thorough and answered all our questions regarding the shipment.
Highly recommended
Highly recommended
They were there every step of the way .. very stressful situation for me but supported by team
Efficient, helpful and responsive. Really appreciated the regular updates and communication. The movers were so quick and organised.
When we got to the storage facility the shipping container was already outside the unloading bay ready to be unloaded,once the customs security ties had been removed.The next 3 hours was a flurry of hard work by the"team" as they unloaded for us.All done and neatly packed for us,so,at a later date,we could access all parts of the shipment.Thank You.
Quick communications s and proactive
Friendly staff. Careful when packing my possessions Explained the shipping process from collection to delivery with estimated time frames for each stage
I'm relocating permanently from London to Sydney after living in the UK for years, and after viewing several removal companies online, I chose PSS International to reach out. Every stage of the process so far has justified that choice.
From day one, the punctuality and professionalism were consistent. My account manager, Hayley, has been the best I've dealt with in thirty years of work across different industries. She was responsive, followed up without me having to chase, and kept the whole process moving with clear communication at every step.
What set PSS apart for me was Smart Consult, their remote survey technology. Peter carried out my survey and was genuinely impressive: knowledgeable, thorough, and patient while I walked him through everything I wanted shipped to Sydney. He followed up with a detailed report that included several pricing options, a full itemised list with photos, and clear calculations behind each figure. I'm someone who normally shops around and questions every quote, but the transparency of that report made the pricing feel justified rather than just quoted. After my conversations with Hayley and Peter, I didn't want to do this move with anyone else.
On the day of collection, the removal crew arrived exactly on time and packed everything carefully and neatly. When you're sending everything you own to the other side of the world, that care matters more than almost anything else in the process, and they handled it exactly as it should be handled.
My belongings are currently in transit to Australia, so I can't yet review the delivery, but everything up to this point has been outstanding. Based on my experience so far, I'd recommend PSS International without hesitation.
From day one, the punctuality and professionalism were consistent. My account manager, Hayley, has been the best I've dealt with in thirty years of work across different industries. She was responsive, followed up without me having to chase, and kept the whole process moving with clear communication at every step.
What set PSS apart for me was Smart Consult, their remote survey technology. Peter carried out my survey and was genuinely impressive: knowledgeable, thorough, and patient while I walked him through everything I wanted shipped to Sydney. He followed up with a detailed report that included several pricing options, a full itemised list with photos, and clear calculations behind each figure. I'm someone who normally shops around and questions every quote, but the transparency of that report made the pricing feel justified rather than just quoted. After my conversations with Hayley and Peter, I didn't want to do this move with anyone else.
On the day of collection, the removal crew arrived exactly on time and packed everything carefully and neatly. When you're sending everything you own to the other side of the world, that care matters more than almost anything else in the process, and they handled it exactly as it should be handled.
My belongings are currently in transit to Australia, so I can't yet review the delivery, but everything up to this point has been outstanding. Based on my experience so far, I'd recommend PSS International without hesitation.
The process was quick and efficient, within a week of contacting PSS we have the removal van take our things. Many thanks to Alex and Hayley for handling all the paperwork with us over emails & calls. Wonderful job by the two gentlemen who came to Huntingdon to pack and label our things professionally for international shipment. For the service that we get, the pricing is reasonable.
The communication before the removal was excellent and advice re form filling was great . The guys who came to pick up my ‘stuff’ were very polite and super efficient . They took great care packing everything and no time was wasted . I would 100% use them again !
As one of the leading removal companies in the UK, we value customer feedback and are continuously improving our network and service to ensure customers are satisfied with their experience.
Accredited to the highest international standards…
